I then pressed on the volume down button (pictured here on the top, not circled in red) and it made a clicking noise. I took the cover off after reading that someone fixed this issue by replacing the USB board bc their cable was bad. It was a physical issue affecting where the external volume up button connected to the USB board (Spare Part Number 807527-001). HP Smartfriend had me re-download audio drivers, do a system recovery, create a test account, update BIOS (totally failed and had to unroll it) and I finally did a factory reset but none of it worked.ĭoes your external volume button make a clicking noise when you press it? IF NOT, SEE THE SOLUTION BELOW! SOLVED! I just fixed this after struggling with this issue for months! Please feel free to let me know how it goes. I genuinely hope the issue gets resolved without hassles and the unit works great. This will fix any corruption in the Windows operating system and the drivers. If the issue persists then I suggest you to perform a Windows Refresh (repair). Restart your computer, and check if the issue is resolved.Then, click on Stop, and wait for the process to stop.First, make sure that Startup type is set to Automatic.Find Windows Audio, right click on it, and go to Properties.I recommend you to perform the following steps to isolate the issue and arrive at a fix: I appreciate the steps you have performed and have certainly done a good job. You've done a remarkable job performing the steps. I read that the volume control bar appeared on the screen and does not go away. I understand that you have an ENVY x360 m6 Convertible series laptop. I came across your post and would like to help. Uggggg! It's driving me mad! for reaching out to us on HP Support Forums. Quick note, I did notice that the volume bar did go away during the uninstall process, but when reinstalled, it came right back! I tried a few others but they didnt work neither and they were longer to list. Download and install the driver from the HP website. Windows will uninstall the device and delete the driver software downloaded from Windows Update.Ħ. Check the “Delete the driver software for this device” option and click OK.ĥ. Locate audio driver you want to uninstall, right-click it, and select Uninstall.Ĥ. Right-click the Start button at the bottom-left corner of your screen or press Windows Key + X and select Device Manager to launch the Device Manager.ģ. Follow below steps to uninstall the driver.Ģ. I recommend you to uninstall the audio driver and reinstall it. Click OK to close the Playback Devices.ġ. Click OK to close the properties window.ĩ.

Change the Default Format drop-down to the highest quality.Ĩ. Click the Advanced tab on the Properties window.Ħ. Right click the Speaker icon in the bottom right corner by your time.ĥ. The Volume bar showed up one day and will not go away and or be muted or lowered! I have tried everything! I have tried just about every resolution offered in these forums.

Su podium information bar wont go away